West Palm Beach - Hurricane Irma - Paid Full Estimate

A West Palm Beach homeowner (W.J.) contacted VIP Adjusting in February 2018 after receiving a payment from their insurance company that they weren’t sure would take care of all the repairs. Sometimes, a more detailed evaluation is the role VIP Adjusting is called to fulfill for our clients.

The insured had been paid roughly $10,000, which might seem low for hurricane damage, but there also was not very much apparent damage, and a relatively high deductible of $7,000. If we found the payment to be sufficient, we would have gladly told the homeowner instead of pursuing additional funds.

We initially approached evaluation of this claim from the perspective of determining whether the insurance company’s payment was acceptable. We found some underpayment in the roof repair, unaddressed damage to the brick veneer of the home, some bathroom damage and damage to the AC units.

After submitting our estimate, and realizing the requests were reasonable, the insurance company agreed to pay the full value of VIP Adjusting’s estimate, with $17,000 in new money.