Licensed Public Adjusters Serving Florida, South Carolina & Dallas-Fort Worth
When Property Damage Becomes an Insurance Claim, Who’s Representing You?
VIP Adjusting represents you, the policyholder, not the insurance company. As your Public Adjuster, we handle the claim from start to finish, documenting the loss, preparing the estimate, dealing with the insurance company, and negotiating for the maximum settlement available under your policy.
★★★★★5-Star RatedGoogle, BBB & Facebook Residential & Commercial Licensed Public Adjusters Licensed Building Contractor
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Your Insurance Company Has Representation.
So Should You.
Insurance Company Adjuster
Works for the carrier
- Assigned and paid by the insurance company to adjust the claim
- Inspects and documents the damage for the carrier
- Evaluates the scope and amount the insurance company believes is payable
- If damage is missed or undervalued, it is up to the policyholder to identify it and continue supporting the claim
VIP Public Adjuster
Works for you
- Hired by you to represent your interests in the claim
- Independently inspects and documents the full extent of the loss
- Builds the scope, estimate, and supporting evidence needed to prove the value of your claim
- Identifies and addresses missed, omitted, or undervalued damage
- Handles the insurance company from start to finish and negotiates on your behalf for the maximum settlement available under your policy
When you file a property insurance claim, the insurance company sends its own adjuster to evaluate the loss on the carrier's behalf. A licensed Public Adjuster is hired by you, the policyholder, to independently evaluate the loss, establish the full scope and value of your claim, and negotiate on your behalf.
As Your Public Adjuster, We Will
Review Your Claim
We review your policy, claim documents and the circumstances of the loss to understand what has happened and what needs to happen next.
File or Reopen Your Claim
Whether it is a new claim, an existing claim or a supplement, we handle the filing or reopening process and get the claim moving forward.
Manage Communications
From there, we handle communication with the insurance company, coordinate inspections and requests, and keep you informed throughout the process.
Inspect & Document the Loss
We perform a detailed inspection to identify and document the full extent of the damage with photographs, measurements and supporting evidence.
Produce a Detailed Estimate
We prepare a comprehensive repair scope and Xactimate estimate, review it with you for approval, then submit the estimate and supporting documentation to the insurance company.
Negotiate on Your Behalf
We address differences in damage, scope, quantities, pricing and repair methodology and negotiate the claim with the insurance company on your behalf.
Maximize Your Settlement
We stay involved through resolution, continuing to advocate for the full value of the documented and covered loss.
Each step puts something concrete behind your claim: documentation of the damage, a defined repair scope, a detailed estimate, and the evidence needed to support it. From the first review through final resolution, we build and present a claim the insurance company has to address.
Every claim is different. Outcomes depend on the policy, the available coverage, and the facts of the loss.
Results cannot be guaranteed.
No Recovery. No Fee.
Our Public Adjuster fee is contingent on recovery and calculated as a percentage of the settlement. There is no upfront fee to hire VIP, and if nothing is recovered, no Public Adjuster fee is owed to us.
The Difference Is in the Details
Property insurance claims are decided on what can be documented and supported. These real results compare the insurance company's initial offer with the final settlement recovered after VIP Adjusting stepped in to inspect, estimate, document, and negotiate the claim.
Storm damage opened up the roof and let water into the ceilings, walls, and finishes below.
A pipe burst inside the home and pushed water through the flooring, cabinetry, and drywall.
A house fire left structural damage along with heavy smoke and soot throughout the interior.
Featured commercial claim · Vero Beach, FL
A Multi-Tenant Commercial Fire
A fire at a multi-tenant commercial building left the carrier's payment at $20,000. After VIP Adjusting re-inspected, re-documented, and rebuilt the claim, it resolved at over $1 million, with the building owner's share of the recovery exceeding $600,000.
Every claim is unique. Results vary based on individual policy coverage, damage, and circumstances. Past results are not a guarantee of future outcomes.
The People Behind VIP Adjusting
Your claim is handled by a team that understands property damage, insurance claims, construction, estimating, and negotiation. From inspection through settlement, our adjusters and support staff work together to document the loss, develop the claim, and advocate for your interests.
Co-Owner · Fort Pierce, FL
Aaron Fessia
Aaron serves as VIP Adjusting's Director of Operations and works out of our main office in Fort Pierce. He has handled residential and commercial property claims across Florida and other catastrophe-prone states, and stays hands-on with the claims our team is running.
Licensed in Florida, Texas, South Carolina, Louisiana, and Colorado. IICRC certified, Xactimate certified, and an FAA Part 107 certified drone pilot.
Co-Owner · Jupiter, FL
Lance Petrie
Lance is a Co-Owner of VIP Adjusting and Head of Business Development, based out of our Jupiter office. Before public adjusting he spent more than fifteen years in engineering, which is especially valuable on large-loss and commercial claims where building systems, detailed scopes, and code requirements all affect the outcome.
Licensed in Florida, South Carolina, and Texas. WIND certified appraiser and umpire.
Cristian Bragano
Cristian is our St. Petersburg Branch Manager and is both a licensed Public Adjuster and licensed Florida building contractor. Born and raised in St. Petersburg, he knows how local buildings are put together and how coastal weather damages them.
St. Petersburg, FL
Oscar Knight
Branch Manager for South Carolina, running claim work statewide from North Charleston. Known in the field for thorough inspections and for explaining complicated damage and coverage questions in a way that makes sense.
North Charleston, SC
Sebastian Celis
Branch Manager for Dallas, with a background in engineering and a remodeling company of his own. Bilingual in Spanish and English, he handles hail, wind, water, and structural claims across Dallas-Fort Worth.
Dallas, TXThe Experience Behind Every Claim
Credentials matter when they improve how a claim is inspected, documented, estimated, and supported. Here is what each of ours brings to your file.
Public Adjusters Serving Your Area
All of Florida. All of South Carolina. Dallas‑Fort Worth and North Texas.
Property Damage Claims We Handle
Residential, condo, and commercial property insurance claims across Florida, South Carolina, and the Dallas-Fort Worth area, including claims the insurance company has already inspected, underpaid, or denied.
Drag, swipe, or use the arrows to explore. Select any claim type to read more.
Property Owners Who Had VIP in Their Corner
Real reviews from policyholders we have represented, published on Google, Yelp, BBB and Facebook.
“We could not possibly recommend VIP Adjusting more. Five stars is not enough. They saved our sanity.”
“We could not possibly recommend VIP Adjusting more. Five stars is not enough. They saved our sanity and guided us through the viscous maze that is the world of insurance claims. After Hurricane Ian, Lance and his team were professional and calming at the most turbulent time as a home owner. They were up front about the length of time it would take to get full restitution for our claim. They cleared the way through a sea of mis-information and obstacles.”
“My home was badly damaged by Hurricane Nicole... The clear documentation... was evident. We were rewarded with a large settlement.”
“My home was badly damaged by Hurricane Nicole. VIP told me they would get us our best possible settlement, and they were right. The clear documentation of the impact to my home and property was evident. We were rewarded with a large settlement. If it had not been for the VIP team, there is no way we would have come out of this the way we did.”
“We have a family vacation property in Florida that had damage from Hurricane Milton... They handled everything and got us what we were rightfully owed.”
“We have a family vacation property in Florida that had damage from Hurricane Milton. We tried handling the claim ourselves and quickly realized we were out of our depth. After doing some searching we discovered we could hire our own adjuster to assist, and that is when we found VIP Adjusting. They handled everything and got us what we were rightfully owed from our insurance company. Without VIP Adjusting I am not sure what we would have done. THANK YOU VIP ADJUSTING!”
“Awesome, knowledgeable, fantastic service! Could not have dealt with my insurance company or have gotten the money we received without this company. Highly recommend!”
“Awesome, knowledgeable, fantastic service! Could not have dealt with my insurance company or have gotten the money we received without this company. Highly recommend!”
“Our claim following Hurricane Ian was headed to litigation before finally being settled... VIP was with us every step of the way.”
“Our claim following Hurricane Ian was headed to litigation before finally being settled to our satisfaction and VIP was with us every step of the way. We referred two of our friends to VIP and would not hesitate recommending them to others who feel overwhelmed by the claims process.”
“We were so lucky that a friend recommended VIP to handle our claim... Their communication skills are excellent, they keep you informed at every level.”
“We were so lucky that a friend recommended VIP to handle our claim. They are wonderful to deal with and extremely thorough in detailing damage that I would have never thought of. Their communication skills are excellent, they keep you informed at every level. We consider ourselves fortunate to have VIP on our side during this stressful time. They are in our speed dial forever.”
“VIP was recommended to me by neighbors. They were fantastic. Took the time to do a very thorough room by room inspection.”
“Am extremely pleased with the entire VIP team to bring closure to a Hurricane Ian claim in Port Charlotte. VIP was recommended to me by neighbors. They were fantastic. Took the time to do a very thorough room by room inspection. Had the latest imaging equipment and captured dimensions of every room.”
“VIP Adjusting was incredibly helpful at a time when life was turned upside down after hurricane flooding.”
“VIP Adjusting was incredibly helpful at a time when life was turned upside down after hurricane flooding. Everyone I spoke to was very supportive and patient with all my questions. Rachel did the walk-thru and assessment of damage and was very sensitive to the devastating circumstance, which was very much appreciated. VIP works as a real team and every person I spoke with was informed, reaffirming and honest.”
“I recently worked with VIP Adjusting for a property damage claim, and I could not be more satisfied with their service.”
“I recently worked with VIP Adjusting for a property damage claim, and I could not be more satisfied with their service. From start to finish, their team was professional, knowledgeable, and genuinely cared about securing the best possible outcome for me. They thoroughly assessed the damage, handled all the negotiations with my insurance company, and kept me informed every step of the way.”
★★★★★ 5-Star Rated on Google, Yelp, BBB & Facebook. Read them for yourself.
We Handle Claims With Every Carrier
The insurance companies below are just a sample of the carriers our Public Adjusters work with. No matter who issued your policy, we can handle the claim and represent you throughout the process.
A sample of the insurance companies we work with
- Citizens
- Universal Property
- Heritage
- Tower Hill
- American Integrity
- Frontline
- Security First
- Florida Peninsula
- Edison
- Slide
- TypTap
- People’s Trust
- State Farm
- Allstate
- USAA
- Nationwide
- Liberty Mutual
- Travelers
VIP Adjusting is an independent Public Adjusting firm representing policyholders. We are not affiliated with, or endorsed by, any insurance carrier.
Not Sure What Your Insurance Claim Should Cover?
Send us whatever you have: photos of the damage, your policy or declarations page, letters from the insurance company, estimates, invoices. A licensed Public Adjuster will review your loss at no cost, explain what your policy covers, point out issues or gaps, and walk you through your options.
Start With a Free Review
Fill out the form and a licensed Public Adjuster will be in touch shortly.
Thank you. A licensed Public Adjuster will reach out shortly. If you need help right now, call 1-833-WITH-VIP.